Hello, I’m noticing on my lenses that are live the storage system stopped working. Are you aware of this? I use storage to persist stages of my games and people are complaining that their stages are not persisting and I just tested and saw the same issue. Storage works fine in development though. But is broken when the lens is live. Thank you
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
maybe the storage is full and you didn't empty the storage
Nope
Hi Marco,
We are currently fixing an issue where in some cases persistent data is lost if a Lens is not closed properly--e.g. turning off the phone, multi-tasking out, etc. Thank you for testing and providing feedback!
Cheers,
Neha