Hello,
I believe this bug shows up usually when you wake up the computer after it went to sleep while Lens Studio was open.
The popup went go away even after tapping OK a million times. You have to kill Lens Studio on Activity Monitor and restart it.
Video: https://drive.google.com/file/d/1d3IJ29gCePn_VA5B54mqFpo79IN-o9ks/view?usp=sharing
thanks
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
yea there are many bugs when you send computer to sleep and wake it up, best practice is to save your project then close lens studio before you send the computer to sleep
Hi Marco,
Thank you for reaching out about the issue. We're looking into the possible bug and will reach out if we need more information!
Thanks,
Neha