Hello! I'm just started to start learning how to create lens. I have created one for test, and publishing it (and using on phones via snapcode it works perfectly). But when i searched, found and applied the lens on snap camera it does not anything. But the other lens works perfectly. How can i solve? Thank you
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Thank you for your report! Can you please share a link to your lens?
With best regards,
Pavel
This is the lens link: https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=46f902fd37004fd59cfe60ef45ea821b&metadata=01
Hm, you are right indeed, we'll check with developers and report back, if we find something.
Thank you,
Pavel
I have the exact same problem.
I have some lens created by Lens Studio 2.0.0, and it works in Snap Camera.
But for my newer lens created by Lens Studio 2.3, the head binding and everything else does not work in Snap Camera. Where as they are working perfectly fine in mobile Snapchat.
@... hi, how cna i solve this thing so? I need to uninstall lens studio 2.3 and install the 2.0?
I have this issue as well with the latest version of the Lens Studio software. 2.3.1, lens works properly in Snapchat, does not show up at all when loaded into Snap Camera.
Where can i find an installler for lens studio 2.0?
The problem is that the lenses created with segmentation with lens studio > of 2.0, don't work with snap camera?
Have someone a solution? The lens studio support doesn't answer, and in the discord support have no idea how to solve.
Thank you
Nobody knows how to solve?
any news?
@... I am also having this issue. Has there been any update on this issue?
Folks,
Search by lens name is disabled in Snap Camera currently. But you still can use unlock link pasted in search field to see a lens in Snap Camera,
For Segmentation, only lenses made in 2.3.1 doesn't work in Snap Camera, for 2.3 Lens Studio lenses should work ok.
Here is link for 2.3 on macOS
https://drive.google.com/open?id=1nyDYVTeRW_VYPsAQeqVtNBWcAsbiPwe7
and Windows
https://drive.google.com/open?id=1nbiYPVVA9evGvd54iU50emy5E6MeXgkF
Thank you,
Pavel
Hi Pavel. Thanks for the clarification. It answers my ticket I opened on March 06, 2020 @ 9:18 AM
You're saying it is currently disabled. Can you tell us when this will be re-enabled? Regards.
Sébastien,
We haven't announced this yet, but search is already enabled, can you please confirm that it works for you now?
Thank you,
Pavel
I'm having the same issue. I created the following 2 lenses in Lens Studio 2.3.1. They are approved and viewable in snapchat. but not on snap camera. can you help me get them enabled?
#1
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=42667d182d1845a8b854360931987ee1&metadata=01
5a3e9549-fe1c-4933-9ead-230c305b05fe
#2
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=d5bc41b25fb247a1a55042e14208aa0b&metadata=01
5d99a5d2-f25f-4161-8275-666f4d3d79ad
Hi Pavel. thanks for getting these 2 working. I have 1 more now. And possibly 1 more than that later. :) Can you help with this one:
5cb23c76-9ffa-41b1-b0e6-10e1cf3ced93
https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=5562137c57c144b2aaf2617c66bad374&metadata=01
Thank you!
Yea I like totally agree I said that myself they use the hair template themselveshelp so it should be fine for the creators to use it.