Lens Preview - Showing username
Hey Snapchat & Fellow Creators, I have an inquiry, one of my lenses, my highest viewed lens, I wanted to share my username via the preview, so people could add me (which I've seen other creators do which show in Top Lenses.)
Anyway, are we allowed to promote our username or not? Because I had received the rejection notice via my email;
"Reason for rejection:
Your Lens may not feature usernames or directly link to another platform such as Facebook, Instagram, WhatsApp, Twitter or Youtube"
But I was sharing my username only for Snapchat and it still got rejected, below is the preview that I posted and my lens got rejected for
Hello,
You can send a email to the lens studio team,
lensstudio-support@snapchat.com
Make sure to include lens ID, screenshots and describe your issue.
Hi k540076,
We apologize for the confusion here. As per our guidelines, submissions may not feature usernames or hashtags from any platform.
To report Lenses that violate these guidelines, you can
Cheers,
Neha
Hi Neha,
Thank you for replying back and correcting this issue for me, as you know I was pretty confused and didn't know what was going on. I'll keep note and report any Lenses that violate guidelines.
John
Hi Neha,
I've reported lens submissions that feature usernames and nothing has happened or occurred in response to my reports, the users who are still violating the guidelines, still have their previews showcasing usernames.