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What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Great Question Zack, so to become a official lens creator it can be different for many. From my experience and experience of other official Lens creators, views aren’t the main key, even if you’d made 300 million views off 1 Lens. Some tips I’d recommend, is being engaged with lens studio, and creating lenses, that are super creative and fun for users.
Hi Zack,
Thanks for your interest in becoming an Official Lens Creator! When we select Official Lens Creators (OLCs) we consider the applicant as a whole looking at each Lens and its individual quality, their talents, their potential, their community activity, and more. One does not need to have very popular Lenses to be considered an OLC but rather a passion for Lens creation and strong desire to keep creating into the future.
Rest assured if you haven't heard from us that does not mean you have been rejected. We will look into your application and will be in touch very soon.
If you haven't applied yet, you can submit the application here.
Cheers,
Neha
Thanks, Neha.
Do you have any advanced tutorials on creating lenses? I'd love to become an expert. I've submitted about 14 lenses. Looking to hit the 30 mark soon.
I want to apply for a lens creator badge.
Harisimran Singh
It's not something you can request it's an invitation-only program.