We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
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Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Haven't done that in a while but pretty sure you just attach the text to a head binding
do you mean in the glasses section or in a new segment
Under the one called "head binding"
https://lensstudio.snapchat.com/guides/face/face-effects/head-attached-3d-objects/
I can take a look for you if you want,
Can you upload your project file to google drive?
i havent made the sunglases my self i am using the template pretty much like the one in the link u sent but i can try make a drive link
Oh, you are using the template.
Let me boot up my other computer and send you a drive link with a example text over the head.
yea the one called sunglasses i figured out trying on somthing easy to edit
Sorry for taking so long,
Here you go;
https://drive.google.com/open?id=1Xa_3hJCZOpIzlQxtsS78njXixHyxJqwk
thank you for your time i realy learned some new this time :D
No worries,
Let the community know if you need help with anything else,
Welcome to the community and have fun creating
Have a beautiful day/night