So im trying to add audio to a simple lens with no animations or anything, just audio.
I cant seem to get it to play.
i followed the the instructions in this link.
https://lensstudio.snapchat.com/guides/audio/
pls help out a bro.
Go check out the lens to see what i mean. Its called- Donut House ML
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
Attach a screenshot of the issue:
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What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi,
Do you get any error?
If so, can you screenshot the logger
Hey there,
Thanks for responding. No, I don't get an error, it just doesn't play for some reason. It's not muted or anything and it just won't work for some reason.
Thank you for responding,
Can you upload your project file to google drive,
and i will take a look for you.
will do, give me a sec.
ok correction, now it started working on the preview out of nowhere, but it still doesn't work when I send it to my phone.
the lens itself works, but it doesn't play the audio.
When i pushed the lens to my phone,
It worked perfectly fine
https://streamable.com/5b0ox
Are you sure you got volume n such on?
Can you try restart your phone?
Also, What version of Snapchat do you have?
You can check this by going to settings, then scroll down
You can remove the project file from the comment to prevent people to steal your lens
i got the v10.65.0.66 version
Are you sure you dont have the mute button turned on?
If not, You might want to submit a bug report to snapchat,
https://support.snapchat.com/en-US
alright, ill double check. Thanks for your time anyhow:)
Hi ilovetoski,
We can help you with a little bit more information about your device. Please look out for an email from Zendesk.
Cheers,
Neha