dears
i've create a birth day lens for my sister and the lens was published and i used it then suddenly its been removed and rejected and now i got this note:
"Reason for rejection:
This Lens may contain unlicensed, copyrighted-protected content. Content in Lenses may only feature original or authorized works"
i didn't add any thing mention above and this is not the first time that happen to me
please help
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
I would love to help you out.
Can you take a screenshot of your whole lens studio so we can see what the lens got?
Thanks for your response
below is the the lens i create
Hi, Disney generally has copyright and trade mark protection for their key intellectual property (IP) (that is, characters, movies, etc.).
If you still want to use it, One way to legally use Disney characters is by getting permission to use them from Disney Enterprises. A variety of Disney corporate entities own the intellectual property rights to Disney characters. The official Disney website can help you determine who owns rights to the character you wish to use and how to seek permission to legally use the character. You may receive permission in the form of a letter or an email message. Disney may require an individual or organization that wants to make extended commercial use of Disney characters to enter into a licensing agreement where the user pays Disney for rights to use the character. Disney may also refuse to give you permission to use its characters.
Hi Duaa,
Mikael is correct. Disney characters and imagery are copyrighted and would be the basis for your Lens rejection. You can take a look at our Lens Submission Guidelines here. Please let me know if you have any further questions!
Cheers,
Neha