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Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
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Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi, What version of Lens Studio do you have?
Can you take a screenshot of what you see?
I believe this is just specific to the device. It's checking for native tracking. Your computer is not using ARKit/ARCore as it's not a phone so it is saying that. Probably just a debugging message that wasn't removed. It appears that code is actually part of a helper function for the scripts.
World tracking will still work as normal. I also get this message when using that template and have tested it to confirm it still works fine.