on the 18th (7/18/2019) I was using the snap camera, it worked great until one of the lenses crashed the computer. (windows 10 enterprise). The next day I opened the camera to use it again and it keeps saying NO SIGNAL.. I can open my webcam in other programs with no issues. I have unistalled it, removed all evidence of the program ever having existed. Re installed it an still says " NO SIGNAL"
Is there anything I can do to fix this.
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
I recommend to contact the support with this form below.
https://support.snapchat.com/en-US/i-need-help?start=5726855856390144
Describe your situation just like you did now, and they will ask you questions.
Goodluck
thank you. heading over there now