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Cédric Robert

Snap Lens Network Member Lens Studio Team

• July 19, 2019 09:25

Hello, 

I work for an Publishing House, and we will creat a lens for one of our comics. Not an ad but just a lens available with a snapcode print on the comic book => A community Lens

But how resolve and prove that the copyrighted content is our, for the submission ? 

Thanks for helping 

0

• 

  Mikael Hagen Johansen

  Snap Lens Network Member Lens Studio Team

  • July 19, 2019 09:37
  • Edited

  The only solution i can think of right now must be,

  If your lens gets taken down for copyright issues, then you can submit a form and prove to them that you own the content.

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  Cédric Robert

  Snap Lens Network Member Lens Studio Team

  • July 19, 2019 09:38

  Thanks, do you know where, we can submit a form ? 
  
  Regards

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  Mikael Hagen Johansen

  Snap Lens Network Member Lens Studio Team

  • July 19, 2019 09:40

  Well, I've heard that if you submit via the form at this site;

  "Report a bug or error"

  https://support.lensstudio.snapchat.com/hc/en-us/community/topics

  You will get way faster response.

  Or, you can send in a email, but they said you could submit that form above for faster response.

  lensstudio-support@snapchat.com

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  Kaitlyn Benitez-Strine

  Snap Lens Network Member Lens Studio Team

  • July 19, 2019 17:19

  Hey Cédric,

  What a great idea! Please make sure that the Lens is submitted under the IP Holder's account if you are adding any kind of copyrighted content, otherwise it will get rejected for IP violation.

  If you run into any issues with rejection down the line, please send an email to lensstudio-support@snapchat.com.

  Thanks,
  Kaitlyn

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