Community geofilter

Follow
Avatar
Achalshah167
Snap Lens Network Member Lens Studio Team

0
  • Avatar
    Achalshah167
    Snap Lens Network Member Lens Studio Team

    I have submitted geofilter for my city more then 50 times but every time it was rejected and I send mail to team snapchat for 6 times for this issue but they dont even reply.All content is original the file is under 300kb it is in 2340 & 1080px & transperent.

    Comment actions Permalink
  • Avatar
    Achalshah167
    Snap Lens Network Member Lens Studio Team

    I have submitted geofilter for my city more then 50 times but every time it was rejected and I send mail to team snapchat for 6 times for this issue but they dont even reply.All content is original the file is under 300kb it is in 2340 & 1080px & transperent.

    Comment actions Permalink
  • Avatar
    Eric_Greenwood
    Snap Lens Network Member Lens Studio Team

    Hi achalshah167,

     

    Community geofilters, and lens studio are pretty different components of Snapchat, so I wouldn't expect to get any help here. I know I frequently use the subreddit Snapchat Geofilters. If you post your geofilter there most of the time the community there can give you constructive feedback to get your filter accepted. Some of the active users have billions of uses and are very knowledgeable about the style Snapchat likes for geofilters. 

     

    I would give that a shot! 

     

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

Didn't find what you were looking for?
New Post

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

Back
Next Next Next Submit Issue Got It