Hi,
Im building a lens with a switching video attached to the billboard. For some reason, when I have more than 2 videos, the playback gets very choppy. The videos are 3 secs, less than 200k. Any idea what may be causing that?
Also the first frame of the video appears right, but right after first frame the color mode shifts and colors become muted. Please let me know what may be causing that..
Thank You,
Dan A
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Are you importing the videos as a sequence or mp4?
And is this on the lens studio camera or sent to your phone for testing?
Hi Chris, thank you for responding!
Im importing the videos as mp4s, 29.97fps.
In lens studio the video color is perfect, but when Im testing on the phone the video color mode shifts...
-Also another question: is it possible to add a background box with color behind hints, to make them stand out better?
Hi Daniel,
It is currently not possible to add a background to a Lens hint.
Cheers,
Karolina