hey, i have made a snapchat lens, it says its live. but whenever i try to search for it in the community lenses I can't find it. i want it to be searchable by it's name (btw the lens is named Kjorr) it got 500 views and 50 shares.
and one more thing, it don't show up on my profile but my views and shares does.
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Erik,
I just searched and was able to find both in snapchat and in your profile; sometimes it takes a little while for the Lens to become searchable. Are you still unable to find yourself?
Cheers,
Kaitlyn