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Graphics
Follow the next steps to help us solve your issue:
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Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!

Hey Souleymane!
First, you'll need to create a Label Billboard in the Objects panel.
Next, you'll add your text in the Label component.
Back in the Object Panel, hover your mouse over the Helper Scripts and select Tween Manager.
Drag the Tween Manager object to the top of the panel, and delete all the example objects under it.
With the Tween Manger selected, add an Empty Child Object
In the resources panel, find the Tween Billboard script. With the Empty Child Object selected, drag the Tween Billboard script into the Inspector Panel. Alternatively, you can click "Add Component" in the inspector panel and add the script that way.
In the Inspector panel, adjust the TweenBillboard script settings to match how you want your scrolling text to look. Notice I selected the Label Object, set the loop type to Loop, and adjusted the movement values and time.Β
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Let me know if you have any questions!
Ben
thank you Ben ππΎππΎ it works well