Hello all.
At https://lensstudio.snapchat.com/guides/general/segmentation/ the guide refers to segmentation controllers that include face and headgear. However, in Lens Studio, it's nowhere to be found (using version 1.7.1)
I tried on both Windows and Mac. What happened to it?
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi Anders, sorry about that. This is actually an error in the guide. Headwear IS included in the Portrait and Head segmentation textures.
We'll update the guide to remove the references to those masks. Thanks!
Hi, when selecting a Segmentation template, Lens Studio disappears altogether from the screen. What may be a problem?