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Texture map not correct

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Permanently deleted user
Snap Lens Network Member Lens Studio Team

Hi all,

First go around with Lens Studio so this may be a bit of rookie question.

If you take a look at the 2 images I uploaded, one shows my rigged and animated model inside 3ds max along with the uv's layed out. The other is my model imported into Lens Studio.

Clearly something is wrong with the UV's on the imported model. Has anyone else run into this issue.

I went through a bunch of tutorials and notes online but I haven't seen a solve for this.

Any help would be appreciated.

 

Thanks

Alex

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    Amir Alavi
    Snap Lens Network Member Lens Studio Team

    Hey Alex,

    Try to create a new material and assign the texture to new created material and then assign that material to your object.

    Let me know if that works for you. If not can you please share the project file and also FBX file with textures.

     

    Best,

    Amir.

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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    Locate the Log.txt file right above it.

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