statistics like "views" and "scans" doesnt appear

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Babacar Diop
Snap Lens Network Member Lens Studio Team
  • Edited

hello Snapchat

I would like to adress a issue concerning my lenses.

I created a lens name "Sonko President" but i dont get any feedback from the insights like "the number of views" or "scans" or "Share" and those data are extremely important to have a visibility of our product.

 

And from the first lens I created i got those numbers but not for the new one I created which only displays "-"

Best regards

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    Karolina Matras
    Snap Lens Network Member Lens Studio Team

    Hi Babacar,

    The statistics on My Lenses are updated once every 24 hours and they need to reach a tally of "5" in each Views, Scans and Shares before they are visible at all. 

    Let me know if you have anymore questions on this and I'd be happy to further assist.

    Cheers,

    Karolina

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