I have lenses set "Do Not Promote" but when I checked my statistics I saw that they have been used. Only a a few are in a shared Google Drive so I assume that my group members have been using them. There are two I have not shared at all but I see the same thing. I thought "Do Not Promote" was the private mode. How are my lenses being used if they are not being promoted and who is using them?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Hi mxdmediazachry,
Thanks for reaching out!
Setting your Lens to "do not promote" simply means that your Lens will not be promoted in Lens Explorer/ Snap Camera.
Your Lens won't be searchable but others will be able to scan and use your Lens; which would explain the statistics.
You can always go into My Lenses and switch the Lens to OFFLINE. This will turn the Lens off and then when you are ready to make it live again, just go back to My Lenses and turn it on. You can also submit a new version of the Lens, which will update the creative, but not the Snapcode.
Let us know if you have any questions!
Cheers,
Karolina
I understand now. Thank you for answering my question!