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What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Follow the next steps to help us solve your issue:
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Rest assured if you haven't heard back yet that does not mean you have been rejected. Thanks for reaching out though showing your desire to become an Official Lens Creator. We will look into your application and will be in touch very soon.
Thank you for clearing up my confusion.
Going to bring this back to light. Specifically regarding the question on what the criteria is to become an official lens creator?
Is it an objective evaluation such as lenses need to meet certain numbers or is it subjective such as theme, style, etc or both?
I think this level of transparency would serve both parties well.
I suggest you read what Neha Talreja said on becoming an official lens creator
"When we select Official Lens Creators (OLCs) we consider the applicant as a whole looking at each Lens and its individual quality, their talents, their potential, their community activity, and more. One does not need to have very popular Lenses to be considered an OLC but rather a passion for Lens creation and strong desire to keep creating into the future. In the meantime, be sure to download the latest version of Lens Studio that includes Material Editor, Script Editor, and Face Mesh, all of which can push your creations even further."