Hey there
We are currently working on a Lense for a B2B event tomorrow. The lense was approved in the begining and also in the first 4 reuploads. Now we changed another detail yesterday morning and are still waiting for approval. Because the event is tomorrow we really need an answer if this is going to work out.
Can someone of the Snapchat team contact me to discuss the problem
Thank you so much.
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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What is this most relevant to?
Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Herbert,
Happy to follow up with you about this offline. Be on the lookout for a Docusign email coming your way.
Cheers,
Kaitlyn
I learned the hard way you have to send in for review a few days before your event. I made the mistake of making my first submission on the day of and missed my event because of it.