The analytics for our lens aren't updating ?
Link to Our Lens : https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=eefc5c66a06449bdb76422f9825a3c16&metadata=01
Hello Snap Team I've been keeping an eye on our recently released Snapchat Lens and unfortunately no numbers are showing up just two lines "--" . I do see in other threads how if not at least 5 users have snapped or activated the analytics for each category no numbers will show up at all however I'm almost certain at least one of our stats should have had more than 5 cents initiated be it 5 scans or something .
Is there any reason why after a few days the Lens stats wouldn't have updated ? As seen in the screenshot the lens was updated August 16th 2018 Here are our stats as of today .
Hi Jonathan,
While I see you do have enough views and scans, unfortunately the Lens has not been shared enough times to warrant statistic showing. To share the Lens, a user needs to send a snap using your Lens to a friend or post a snap using your Lens to a story, or share the Lens itself from the information page.
With that knowledge hopefully you'll be able to see the Lens Statistics soon.
Cheers,
Kaitlyn
Thank you Kaitlyn !