I've just made my first snapchat lens and it went live for about 5 min before it got rejected and the reason for rejection was 'Promotes dangerous, harmful, or illegal activity, or encourages Snapping while driving' which doesn't make sense cause all I made was a picture frame that converters a 2D image into a 3D one.
Please help me.
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hi Raunaq,
Can you describe your Lens a bit for me (including text, images, and/ or sounds as applicable) please and provide me with the Lens ID?
Thanks,
Kaitlyn