Dear All,
I want to know how can i check my lens statics online in the web site.
I need to know how many time my lens has been viewed, scan, and shared.
Please advice on how can i do so with out using the snap lens application.
And one more thing, i can't see my lens in the lens studio page, can you inform me where can i find my lens online.
Thanks in advance
Regard's
Sayed.AlMosawi
What system are you using?
Have you downloaded the latest version of Lens Studio?
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Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Hey Sayed,
Dominique is right. In order to see the Statistics you hav to look at the My Lenses page within Lens studio. As reference, the statistics on My Lenses are updated once every 24 hours and they need to reach a tally of "5" in each Views, Scans and Shares before they are visible at all. Let me know if you have anymore questions on this and I'd be happy to further assist.
Cheers,
Kaitlyn
Hi,
My question is can i access the static page from a web site, not from the application.
And how can i see my lens in the lens studio, as i tried to search for my lens in the studio and i didn't find any one of them.
Please advice on haw can i do so.
Regards
Sayed.AlMosawi
Hey Sayed,
Outside of My Lenses, you can view a breakdown of Scans and Clicks by day in your Snapcode history. To access:
As for your latter question, is it possible you have submitted Lenses on multiple accounts? Are you sure you're logged into the right one?
Cheers,
Kaitlyn
H8,
Can you please provide the link for the login
Hi Sayed,
You would have to log in within the Snapchat application or within My Lenses? Which do you need help with?
Best,
Kaitlyn