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Alexander Rumsa
Snap Lens Network Member Lens Studio Team

I am getting this error message every time I try and upland a piece.  How do I fix this? I have the most updated software. And my computer meets the specs.

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    Kaitlyn Benitez-Strine
    Snap Lens Network Member Lens Studio Team

    Hi Alexander,

    To fix, you will have to quit and restart Lens Studio after you've verified your account within the Snapchat application.

    To verify your account within Snapchat you must demonstrate that you have a valid phone number and email. To verify your phone number check out this guide; to verify your email follow the steps detailed here.

    Let me know if you have any issues with this and I'd be happy to further assist.

    Cheers,
    Kaitlyn

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  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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