Hope someone can help I have been making models in zbrush and Maya and importing them into lens studio. In zbrush and Maya the model will have 20k vertices but soon as it's into lens studio I'll get the error message that there are too many vertices and the model will not import. Not sure if there is any reason for this happening I'd be very grateful if anyone had any ideas.
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Hello Emeka,
Lens Studio does not support more than 65535 vertices due to android hardware limits.
Make sure when your exporting your FBX you only exporting the actual mesh that you want to use not anything else inside the Maya's scene.
I recommend to double check the FBX file after exporting from Maya. You can reopen your FBX file in maya after exporting and make sure your vertices count are lower than 65535.
Also check the Maya Export Guide to learn more about the exporting from Maya to Lens Studio.
If you still have a problem, check the logger and when you import and send us the the error message and also the model that you are exporting.
Best,
Amir.