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This Lens has errors

  • The same happens to me.


    Edit: added some things, tried submitting again, and it went through.


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  • Happy to see you got your Lens working Luka.

    Hey Calvin, have you tried pairing your Lens to your device and playing around with the Lens yet? Depending on your Lens, you can try tapping, moving the object, etc, but it looks like it may be crashing when the Lens is on device.



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  • yes its paired on my phones/ipads/tablets and everything works as should, i believe my problems is in the number of triangles, just notice is says to keep under 10k, im way over that 55k. but it works on all my phones. o well

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  • Ah yes. While testing we allow users to push a little bit more than can be submitted as people are developing their Lens. That being said, before you submit be sure to hit all of the performance requirements laid out here.


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We're here to help! We just need a little bit of information...

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    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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