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Blocky Textures

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Permanently deleted user
Snap Lens Network Member Lens Studio Team

I want to import some detailed models into snapchat to make AR filters I have imported a model in two parts and textured it in substance painter using the lens studio shelf. The problem is as you can see from the attached screenshots is that the texture maps and normal maps appear very blocky inside lens studio and snapchat. Is there any way I can increase the resolution of the pbr material? I'd be very grateful for any assistance. Ive also attached an example of how the the model looks in maya


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    lukalangabriel
    Snap Lens Network Member Lens Studio Team

    Hi Emeka,

    this might be completely off but one thing I noticed is that in the LensStudio PBR Inspector window, all texture names start with "lowpoly". Are you linking the correct textures?

    Cheers,
    Luka

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    Permanently deleted user
    Snap Lens Network Member Lens Studio Team

    Hi Luka I figured it out it, was an issue with the normals, thanks for your suggestions.

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    lukalangabriel
    Snap Lens Network Member Lens Studio Team

    Glad you fixed it. Don't forget to share your lens once it's done. I'd love to take some snaps with it, looks epic!

    Cheers,
    Luka

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    Permanently deleted user
    Snap Lens Network Member Lens Studio Team

    That texture looks amazing!

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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

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Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

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Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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