Review process is too vague

  • Hey jelmer,

    Thanks for your input; I'll add this suggestion to our feature request list and appreciate you taking the time to let us know what would make Lens Studio better.

    If you think your Lens was rejected in error, please do share the Len's name, ID and a description of the content of the Lens. I'd be happy to look into the reason for rejection since you've read our guidelines and feel that your Lens falls within them.

    Best,
    Kaitlyn

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  • Hi and thanks for getting back to me about this. 

    It would be good to know why the lens was rejected earlier.  This is the ID: 202b9ed7-6b26-47f4-831b-d6b1a2178824

    Was it the logo? If so, do I need a business account to make Lenses that contain a logo? But it seems that is for running ads, while I only want to publish a lens with lens studio. 

    So would be good with some more information, because we (big company in Norway) are planning to use this later in a campaign as well. So if it is a business account we need, we'll get that. 

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  • Hey Jelmer,

    Happy to follow up with you offline about this as it's particular to your Lens. Be on the lookout for a Zendesk email coming your way.

    Thanks,
    Kaitlyn

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