Lens Studio Crashes after importing fbx file
Using this model http://www.denysalmaral.com/2016/11/free-lowpoly-donald-trump-3d-character.html I created an animation in Blender. I've followed the guide exactly on how to export correctly. When I import it into Lens Studio however the program immediately crashes. The log doesn't even read an error message. In fact, the last message is always "FBX file "file location" successfully imported. I assure you I exceed the system requirements as well. I am completely new to animation, so this is all new to me, but from what I can find online, there shouldn't be any errors.
I just tried downloading the model from the google drive. Specifically, I downloaded trump_lp_Rig.FBX. I then imported the object via File->Import and Lens Studio does not crash for me. The character is rotated a bit weirdly which you can correct in the transform. But, it doesn't crash. So, I likely am going to need some additional information.
Which file specfically are you downloading and importing?
Also, can you please share me your logs? To do this, follow:
for Windows - in “Type here to search” input field near Start Button type string below and click Enter.
%LOCALAPPDATA%\Snap\Lens Studio
for macOS - open Terminal app, paste string below and click Enter
open ~/Library/Preferences/Snap/Lens\ Studio/
Locate the "log" folder, zip it and send to lensstudio-support@snapchat.com