Hello,
I am trying to launch Lens Studio, and I get three errors:
1. The code execution cannot proceed because MFPlat.DLL was not found. Reinstalling the program may fix the issue.
2. The code execution cannot proceed because MF.DLL was not found. Reinstalling the program may fix the issue.
3. The code execution cannot proceed because MFReadWrite.DLL was not found. Reinstalling the program may fix the issue.
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
Version
Graphics
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Please enter a brief description of your issue:
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Thanks for reporting this!
Do you have Windows 10 N Edition? Could you please try to install "Media Feature Pack for N versions of Windows 10" https://www.microsoft.com/en-us/download/details.aspx?id=53356 and run Lens Studio one more time?
Thank you,
Pavel
I do have the Windows 10 N Edition -- I actually didn't know as this was for a work demo on my work machine. I tested on a non-n edition windows 10 computer and it all worked perfect.
The link above didn't work, but that's a "me" problem.
Thanks for the response!
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