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Program won't open

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Michael DudeSon
Snap Lens Network Member Lens Studio Team

 i have a similar issue as Mike Najjar.

basically The program starts but it dosen't open yet it appears in the task manager. Im also running Win 10 with intel core i7 55000u, so I'm pretty sure that i meet the requirements to run this program.

I would gladly apreciate any advice and help:

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    Kaitlyn Benitez-Strine
    Snap Lens Network Member Lens Studio Team

    Hey Michael,

    As this case seems pretty particular to your computer I'll follow up with you in another thread.

    Best,
    Kaitlyn

     

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We're here to help! We just need a little bit of information...

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    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

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Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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