Lens getting rejected after it was approved for a week, looking for guidance
Hey there, I'm developing a lens for one of our clients, the lens was first approved but ever since I put up the Christmas version update, all my lenses were rejected citing a breach of community guidelines.
Looking for guidance on what I would need to change to get the lens approved, the client was really happy with it, but now it's down. We also want to print the snap codes but want to make 100% sure it won't get taken down. The lens was called Dipper, let me know if you need any more specifics.
Willing to make any changes you suggest to fit the guidelines, thank you for your time!
Hey Filip,
Upon further investigation we discovered the Lens was removed for depicting a vape pen and promoting vape use. Our user base includes teenagers (as young as 13), nonagenarians, and everyone in between. Lens creators are responsible for ensuring that their Lenses are suitable for Snapchatters ages 13+. As such, we prohibit products such as cigarettes (including e-cigarettes), cigars, smokeless tobacco, and other tobacco products amongst other adult products and services.
Best,
Kaitlyn
Thank you for that information!