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  • Gimme kith crown
    • Permanently deleted user
    • 2 مايو، 2020 03:47
    0 تعليقات
  • swimming pools lens - check it out
    • Permanently deleted user
    • 1 مايو، 2020 23:44
    0 تعليقات
  • New Simp Crown
    • Permanently deleted user
    • 1 مايو، 2020 22:31
    0 تعليقات
  • Count the days since (scripting)
    • nolan_742
    • 1 مايو، 2020 20:19
    3 تعليقات
  • EpocCam with Snap Camera
    • Permanently deleted user
    • 1 مايو، 2020 17:05
    2 تعليقات
  • Please add to home-brew cask MacOS
    • Permanently deleted user
    • 1 مايو، 2020 16:37
    2 تعليقات
  • Covid-19 Test Lens
    • Permanently deleted user
    • 1 مايو، 2020 15:41
    • تم التحرير
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  • Covid-19 Test Filter
    • Permanently deleted user
    • 1 مايو، 2020 15:00
    • تم التحرير
    0 تعليقات
  • Hand found only on specific area of screen?
    • Permanently deleted user
    • 1 مايو، 2020 13:34
    0 تعليقات
  • for amazing pictures try my lens hope you like my lens
    • krazzyjanak
    • 1 مايو، 2020 11:38
    0 تعليقات
  • Ruined my webcam settings
    • Permanently deleted user
    • 1 مايو، 2020 10:43
    1 تعليق
  • NEED SOME HELP
    • khaled alenezi
    • 1 مايو، 2020 04:33
    2 تعليقات
  • **HELP"*** Video picker
    • Lexiboo961
    • 1 مايو، 2020 01:39
    • تم التحرير
    2 تعليقات
  • Creating hair on a head detailed.
    • Permanently deleted user
    • 30 ابريل، 2020 23:52
    3 تعليقات
  • PizzaTalk
    • Permanently deleted user
    • 30 ابريل، 2020 23:26
    0 تعليقات
  • 3d object
    • Permanently deleted user
    • 30 ابريل، 2020 21:36
    1 تعليق
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    • abhinav1285
    • 30 ابريل، 2020 16:47
    0 تعليقات
  • Black and green
    • abhinav1285
    • 30 ابريل، 2020 16:40
    0 تعليقات
  • LS not opening - "quit unexpectedly"
    • Permanently deleted user
    • 30 ابريل، 2020 15:47
    2 تعليقات
  • Marker lens on a can?
    • Takinours
    • 5 مايو، 2020 15:19
    • تم التحرير
    0 تعليقات
  • Copyright
    • alprob123
    • 30 ابريل، 2020 10:35
    1 تعليق
  • indirilmiyor
    • Permanently deleted user
    • 30 ابريل، 2020 10:05
    1 تعليق
  • 32bit
    • Permanently deleted user
    • 30 ابريل، 2020 09:32
    2 تعليقات
  • f490925a-a125-4565-a4d7-cbec95db5229
    • Permanently deleted user
    • 30 ابريل، 2020 04:17
    0 تعليقات
  • المدينة
    • nouf7904
    • 30 ابريل، 2020 03:48
    2 تعليقات
  • Light Beauty
    • 3mado58
    • 30 ابريل، 2020 01:35
    0 تعليقات
  • Blown White
    • 3mado58
    • 30 ابريل، 2020 01:33
    1 تعليق
  • TAN Filter
    • 3mado58
    • 30 ابريل، 2020 01:32
    2 تعليقات
  • Lens status
    • Permanently deleted user
    • 30 ابريل، 2020 00:55
    2 تعليقات
  • Lens status
    • Permanently deleted user
    • 30 ابريل، 2020 00:55
    0 تعليقات
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We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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