Vincent
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How do I contact support?
Lens Studio Web lensstudioweb-support@snapchat.com Lens Studio Mobile lensstudiomobile-support@snapchat.com Lens Studio (Desktop app) lensstudio-support@snapchat.com
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How do I access older versions of Lens Studio?
Older versions of Lens Studio can be found here.
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Clearing Cache for Mac
Clearing your cache is helpful for solving issues when Lens Studio doesn't start up properly or when preferences are not acting as expected even after reinstalling Lens Studio. Steps for PC can be ...
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Clearing Cache for PC
Clearing your cache is helpful for solving issues when Lens Studio doesn't start up properly or when preferences are not acting as expected even after reinstalling Lens Studio. Steps for Mac can be...
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Clearing Credentials
Clearing your cached credentials can help solve issues with publishing, the Asset Library, or accessing the My Lenses site. Note: you will need to log back into My Lenses before you can publish Len...
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How do I configure Autosaves?
Lens Studio 5 Autosaving is disabled by default. You can enable autosaving by setting the Project Auto Save Interval in preferences (Lens Studio > Preferences) Note: enabling auto-saving can resu...
