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  • Hi Lioura ,

    When you scan a Lens's Snapcode it joins the rest of the Lenses in the carousel for 48 hours. After the Lens expires, you can scan the Snapcode again to get it back in your carousel! Snapcodes are good for a year.

    *Also, you can Click (❤️ Favourites) to keep it for ever .

    By default, all live Lenses are public. This means any Snapchatter around the world can find and play with your Lens if they have its Snapcode or Lens Link, or if they find your Lens in Lens Explorer, search, or Snap Camera.

    If for any reason you wish to prevent Snapchatters from finding your Lens in Snapchat (via Lens Explorer and Search) or in Snap Camera, change the visibility setting of your Lens to Do not promote within My Lenses. People will still be able to scan the Snapcode and send the Lens to their friends if they have it, but Snapchat will not publicly promote the Lens.

    If you want to ensure your Lens cannot be found you can deactivate the Lens within My Lenses.

    Thanks for sharing your lens ..


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  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

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Happy creating!