We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
تستحقين النجمه ياديما و بتوفيق
لك الشكر والتقدير
THIS IS ONE OF THE WORK THAT I WORKD ON AND IT DIDNT GOT ACCEPTED.
Those stats look like they are for geofilters rather than augmented reality (AR) lenses built using Lens Studio.
The gold star is awarded by Snap to AR creators who demonstrate technical, creative, and/or artistic excellence through their lenses. They do not care how many lenses you've created nor how many views you've received.
Your artwork does indeed look really good, but they are not using augmented reality.
The lenses or the geofilters all of them is something creative and interesting of the publican this didn’t block to let me get the gold star in the meantime I see my self I’m doing alot of interesting geofiliters , lenses . And also I know the view don’t matter for getting the gold star but. I SEE MY SELF INTERSting creative for getting the gold star . The hard thing is to make the Geofilters as I said I see myself creative. I stay up all night to make community filters , lenses for Snapchat I been doing these for 3 years or so I’m working hard but I didn’t got anything for Snapchat
After all I’m still creating right now some filters .
AND THIS , TODAY TOO I SENT
deema1889 I have been going thru THE SAME THING!!!!
modelsbymike3d can you give some examples of lenses that I should create more of so I can get a gold star!
https://story.snapchat.com/u/sofunnyvidz?share_id=Q0REQzRC&locale=en_US
That is a link to my profile can you look over my lens and see if any are what you are talking about and let me know :). Pretty PLEASE!!!!!!!
I have been working hard on so many lenses are are getting discouraged :(
Here are my words of advice: https://arbootcamp.com/blog/verified-lens-creator-2021
There is nothing wrong with wanting the gold star. When I started creating lenses I wanted to get one. But creating lenses for the purpose of getting verified is going to end in frustration.
You need to be creating what you enjoy creating - let your passion show. There are about 250,000 people who've created lenses, so you need to make sure you are standing out in some way.
Every lens I make, I try to do something new. Sometimes it is something big like using VoiceML, sometimes it is something small like trying a new node in the material editor. I am always trying to learn with every lens I make.
My name is deema Abdullah I’m a Saudi Arabian who live in the United state ( Michigan ) I send this message to the boss of the company of Snapchat I wish he ( you ) cold look forward the hrs work that I work for creating the Snapchat community filters . I been working on them in 3 years now with some love for Snapchat . I creat a community filter and sometime I stay up the whole night for making something beautiful and my dream is to be something creative of Snapchat and hopefully you could look forward to see my work. In the meantime there are a lot of people who got their account verified and they are not existing, random , weird people they do not have anything interesting in their Snapchat they are not a public people they are random no one knows them . I did something interesting I work hard stay up the night for Snapchat and the end of that I didn’t get anything from you guys. And I’m still at this moment working hard for Snapchat my dream is to get the gold star I dream of it , thinking about it . I had an AXAITY because I didn’t got the gold star I been working on it for 3 years I been sending emeil for 3 years
I wish from you the boos of Snapchat to be nice and grateful with me and let me reach my goal that I been working hard for it ! I love Snapchat and I wants to be interesting of what I been working hard , In 5 months ago I drove from Michigan to sant Monica to visit the company but the security said no you cannot go in emeil them and that’s all . I head back to the state and I’m disappointed. After all I start doing works and get accepted and I’m still trying for getting the gold star but there is no way
Darling the boos of Snapchat just look forward my work I’m really disappointed because I didn’t got the gold star it’s not my dream to get it I’m tired I swear to god .
modelsbymike3d
What is the difference between geofilters & augmented reality (AR) filters. can you send a pic or look at my lenses and tell me Your __ lens is a AR lens and your __ is a geofilter just so I know the difference. I'm not doing lenses just for a gold star I do love making them and seeing people enjoy them! It makes me happy. It just would be nice to have a gold star! I just find it upsetting when people with 2 lenses somehow have a gold star and I see other creators with hundreds of great lenses and nothing. :/
A lot of people who make lenses to get the gold star . For me in the beginning I make a lenses than I move into the geofilters, when I improved my self with the community filter I start doing more and more as the lenses
I'm confused what is the difference between Geofilters, AR lenses & community filters?
PS I subscribed to you :)
Creators supporting creators.
if you want to verify your account get paid first. The half of the accounts are paying and than they got their account verify . There is one famous girl who said pay me 10000 reyal and I’ll verify your account that’s how they treat others to get their account verify.
If you use Lens Studio it is a lens. Lenses are also called filters, community lenses, etc. - Snap refers to AR effects as lenses. Some people try to differentiate between "lenses" and "filters", but it's really just different names for the same thing.
Geofilters are image overlays that you add to a picture/video after you capture it by swiping. They are created through a web interface.
DO NOT PAY FOR VERIFICATION. Those individuals are not acting on Snap's behalf and are not legitimate. Snap does not charge for verification. If you do pay for the gold star, I would say there is a good chance your account could be shut down once they find out.
Some creators who have the gold star may only have a couple lenses on their personal account, but quite often they work for, or own, an agency that does high-end work for brands.
modelsbymike3d
i did a lot i create lenses, filters and more and i didn't got anything a lot of people who got it and they have nothing to do in their snapchat they are a random people no one knows them why they have the gold star
modelsbymike3d Thank you for answering those questions!
So I have another question. Does Snapchat approve more creators that have AR lenses that use the rear phone camera or the lenses that go on your face like the potato?
Is the potato lens a AR lens or does an AR lens have to be considered an AR lens if it is being used on the rear phone camera. I am just trying to make sure I understand.
It doesn't matter which camera you use. The only time that matters is which features you are trying to use (e.g. world tracking only works with the rear camera). The potato lens is indeed an AR lens. If you make it with Lens Studio, it is an AR lens.
It sounds like you are overthinking this. There is no secret code to crack to get verified. It doesn't matter what type of lenses you are creating or what features you are using as long as you are showing that you can drive innovation in AR. Making 100 color filters with LUTs is perfectly fine if that is what you like (this is just an example because a lot of lenses are just this, I'm not calling anyone out or anything), but it doesn't drive AR forward. Driving AR forward can mean advancing storytelling, art, utility, technical possibilities, etc. It is very much open to interpretation and at Snap's discretion.
I do think I'm going to do a longer writeup on all this, so keep your eyes peeled in the coming weeks.
Everyone Feels Like They Are Entitled To A Reward On Snapchat….. Especially If They Have A Large Following Or View Base. When The Reality Is If You Make Something Interesting It Will Interest Someone And You’ll Be Contacted. This Isn’t About Your 100k Followers & Your 200B Views. If You Don’t Have Passion Towards What You Do, It Shows! Especially In The Angry Whinny Posts. It’s Approximately Over 10 Reasons Why Your Not Given A Gold Star Yet For Your Work And That’s All Based On Snap Lens Network Program. I Don’t Understand Why It’s So Important To Be Verified When You’re Genuinely Are Only Doing What You Do For A Reward And Not For Fun, Passion & Genuine Love For It.
-Kazz
Everyone Feels Like They Are Entitled To A Reward On Snapchat….. Especially If They Have A Large Following Or View Base. When The Reality Is If You Make Something Interesting It Will Interest Someone And You’ll Be Contacted. This Isn’t About Your 100k Followers & Your 200B Views. If You Don’t Have Passion Towards What You Do, It Shows! Especially In The Angry Whinny Posts. It’s Approximately Over 10 Reasons Why Your Not Given A Gold Star Yet For Your Work And That’s All Based On Snap Lens Network Program. I Don’t Understand Why It’s So Important To Be Verified When You’re Genuinely Are Only Doing What You Do For A Reward And Not For Fun, Passion & Genuine Love For It.
-Kazz
Neji_hyuga19
HOWEVER; THEY TRYING TO GIVE THE PEOPLE BY PAYING THEM OR SO
LET ME TELL YOU THIS I DROVE DROVE FROM MICHIGAN TO SANT MONIVCA FOR TALKING WITH THEM IN THE COMPANY , BUT SADUNLLY THE SECERITY SAID NO YOU CANNOT GO IN EMEIL THEM, I BEEN NOW 3 YEARS IM SO TIERD
We enter after many days in 2022 It has been 4 years and I did not get any advantage from the Snap network, I am never angry. The goal is to have fun, share, develop capabilities and learn about new types of augmented reality, at the end of 2019 I was very interested in getting I got the gold star, but that was a mistake because I was not interested in the types of lenses and developing my skills in many aspects of the program
(I hope you don't get disappointed, whoever wants the top will reach the top)
Have you thought about doing this commercially and providing your services to major companies?
Have you thought of making artificial intelligence based filters?
I hope you get what you want
The problem is that no one understands me.
A message I need to send to the Snapchat company boss
I’m a women who pregnant I’m overthinking and As a pregnant women overthinking for her is not something good I been overthinking for a while of the gold star till I figure out that I felt there is a ghost trying to chase me . I work so hard and I tried to get the fans having fun of what I’m doing as a filter or lenses
But suddenly I start thinking of the gold star my thinking was all about it , I tried to get rid of it but I can’t
Every single day I start thinking more and more I feel there is ghost is chased me everywhere when when I go to bed and when I wake up I decided to drive 32 hours to sant Monica in the car with my family when I got there they won’t let me go in they told me to send an emeil but the emeil didn’t help I tried to get my self happy and I creat a gold star lense I wish you could help me out and I’ll pray y’all after all