We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
Attach a screenshot of the issue:
Name:
Email:
What is this most relevant to?
Please enter a brief description of your issue:
Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Segmentations should work for that.
That's initially what I started with, but the BW color correction still gets added to the full thing.
I'm super new to this and 3D in general, so I'm not really sure what to do. Tried duplicating the "Seg Controller & Textures" but the BW just applies to everything.
Attached is my objects panel - not sure if that's useful or not.
Hey Ellis,
Applying post effects to the Segmentation Template can be a bit confusing at first. You might want to check out the post effects section of the tutorial.
Cheers,
Vincent
Hi Vincent,
Thanks for your reply. The tutorial only shows one segmentation being used. Ive been having trouble working w/ two - background and person. I'm still confused on how to set up my project for two segmentations.
A solid answer would be really awesome - jumping back and forth to the same tutorial is getting a bit discouraging...
Hey! Not sure why this was marked as answered, because it wasn't answered. :S
Theoretically, by adding an image and setting that image as a render target you can change the order and set only the segmentation to only be color corrected because from what I'm looking at every time you set a color correction it makes the entire screen change as well or doesn't seem to work. Also, multiple camera targets should work make the above work
Hi ItzJustSamuel,
Apologies for the late reply. Not too sure I know what you mean, unfortunately. :(