my project is not closing

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emma_abam
Official Lens Creator Lens Studio Team

i was waiting and then i was just trying to make a lens but then it got worse and it is still loading and my macbook pro 15 is too laggy and it cant stop loading and i kept refreshing it but it wont work 

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    SirQu3ntin
    Official Lens Creator Lens Studio Team

    I would wait a few minutes but if its still not closing Lensstudio, you can use Task Manager to end the program. But it can happen that you project get lost. Most likely lensstudio recovers the project successfully when opening Lensstudio again. But if it did not recover it you can go to  C:/Users/<USER>/AppData/Roaming/Snap and use the recent saved project from there ( For Mac its : ~/Library/Application Support/Snap/Autosaves/).

     

    Make also sure that your macbook has the mininum requirements for Lensstudio.

    You can find them here. I hope this helped. If not, dont hesitate to ask us.

     

    Cheers,

    SirQu3ntin

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