We're here to help! We just need a little bit of information...
What system are you using?
Have you downloaded the latest version of Lens Studio?
Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Version
Graphics
Follow the next steps to help us solve your issue:
-
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
-
Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."Locate the Log.txt file right above it.
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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
nice grain i liked the frekls to hmm but i think without the eyes color would be fine ;)
Hey J, I’m a lens creator and I loved the way you’ve designed this one. I just wanted a little help from you, could you mail me the texture you used in the eyes please...it would help me get an idea and I could use that to find similar texture for my lenses.
My mail: kabirbrahmbhatt.8@gmail.com
Hey Kabir if you recieved the Eye Texture or found similar one please mail cstester1951@gmail.com please
nice
I loveeee this filter but cant find it anymoreeeeee. Can u please bring it back?
Can u bring this filter back please
why can't I find the filter anymore
Plss bring this filter backk!!!!
PLEASE BRING THIS BACK!!! IT WAS MY FAVOURITE FILTER
OMG please pleaseeee bring this one back!!! My ALL TIME favorite lens
Ey... Bring this filter back please?
This is my best friend favourite one 😍
Does anyone know how to contact the creator
Well he has left his Snapchat id above
" J.patn "
Ye no email or anything tho
The creator isn't replying!
What a shame..
Can anyone suggest a good filters?
Or a similar one to this.
Hey can u bring this filter back, I was like using this everyday!
Hey can u bring this filter back, I was like using this everyday!
Hey yall sorry for the late response my email is buggin so my friend over here is sending this message for me. This lens has been rejected because it has hastags and @s which were not allowed. Good news it will be up and you guys will be able to use it but the only issue is that im abroad and not home so by the end of august i can get it up and running. Any questions and suggestions let me know on my snap which us j.patn or my insta. My insta is recommending because i have to many adds on snap and there all subs so i dont add them back so dm me on insta @ j.patn and i can solve ur issues, If u want any if my other amazing filters click i on the top of the page and click profile to were u can see my profile and lenses These lens are also popular and in trend like the one yall miss.
End of august 🥲 thanks tho
Please return this filter.
Please bring him back.
انا اعمل عل هذا الفلتر طوال الوقت
I work on this filter all the time.
Hi I want this filter back.
I want this filter back. It's one of the best filters I've ever seen on Snapchat.
I want the filter back 😭😭😭
Please bring the filter back ASAP 😭😭
Please bring the filter back ASAP 😭😭
Please bring the filter back ASAP 😭😭