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unable to find my lens in community lesns

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abhishekrampal
Snap Lens Network Member Lens Studio Team

i have created lens in snapchat and its live but my friends are not able to find that lens please help me to get rid off this problem.

 

Thanks

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    grgaca
    Snap Lens Network Member Lens Studio Team

    Hi! For how long has the lens been live? It generally takes about 3-4 hours for a lens to start showing up in community lenses. I hope this helps!

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    abhishekrampal
    Snap Lens Network Member Lens Studio Team

    Hi grgaca thanks for replying lens has been live for more than 24hours but its not showing up in community lenses.

    I need more help.

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    grgaca
    Snap Lens Network Member Lens Studio Team

    Hmmm... Can you please give me the lens name and link? Thanks!

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    abhishekrampal
    Snap Lens Network Member Lens Studio Team

    Hi grgaca 

    Here is link for lens https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=3d00fa7af061460988ad2f3ae207ec42&metadata=01 

    Name of the lens is EWU

     

    Thanks.

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    grgaca
    Snap Lens Network Member Lens Studio Team

    Hi! Good news!

    I tried to find your lens and it is the first result when I type in EWU!

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    abhishekrampal
    Snap Lens Network Member Lens Studio Team

    Hi @grgaca oh really very much thanks for the good news.

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We're here to help! We just need a little bit of information...

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    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

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