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    TTT
    Snap Lens Network Member Lens Studio Team

    Nice

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    mirov_bun
    Snap Lens Network Member Lens Studio Team

    Nice 

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    Erifa Ole
    Snap Lens Network Member Lens Studio Team

    this is impressive I like the way you created this amazing 3D lens you can visithere to see some of my lenses that are pretty attractive.

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    Ryr Ejd
    Snap Lens Network Member Lens Studio Team

    What a beautiful lens you made I think its your first try and you deserve appreciation visit here and check some more beautiful lenses.

     
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We're here to help! We just need a little bit of information...

What system are you using?

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  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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