Every time I use any type of background on snap camera, the program shuts down.
I have tried uninstalling and reinstalling it, installing older versions, looking at camera permissions on my laptop but nothing works!
I am using Windows 10 64 and version 1.7.1 of snap camera. Has anyone else had this problem and how did you solve it? My HP Pavilion has more than enough RAM and processing ability to handle this app!
What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
