Snap camera no available camera input

  • Hi i have created a tutorial on my website of how to fix this problem

    Comment actions Permalink
  • I don't know if this is the answer or not, but it appears to have worked for me and I have no problems (not forced to reboot or anything).

    1) Close Snap Camera if it is running, along with any other associated program (such as Zoom)

    2) Open your task manager (Ctrl+alt+delete).

    3) Once in Task Manager, scroll down to background process and look out for Snap Camera.  Click on it and click on "End task''.

    4) Go into your "Search" box next to the windows symbol on bottom LHS of your screen and type in "Snap".The program "Snap Camera" should appear at the top of the pop-up listing and be highlighted. (Don't hit <Enter> and don't click on the program, just now go to the next instruction below).

    5) Ensuring the "Snap Camera" program is highlighted (use the up and down arrow keys if necessary) locate "Open File Location" in the right-hand panel  and click on it.

    6)  Locate the "Snap Camera" shortcut in the folder which opens. (The folder is probably "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Snap Camera for Zoom" but it may be another folder, depending on whether your setting for "Snap Camera" is to run every time you start your system or not).

    6) Click with the RIGHT mouse button on the "Snap Camera" shortcut and select  "Properties" at the bottom of the listing which pops up.

    7) Click the LEFT mouse button on the "Compatability" tab, and ensure the "Run this program in compatibility mode" checkbox is ticked.

    8) Select "Windows 8" under compatibility, then click on the "Apply" button followed by the "OK button    (the properties box will then close).

    9) Restart your system.

    10) When you are ready to use Snap Camera with your other Social software (such as Zoom), make sure you open "Snap Camera" FIRST (ensure that Snap Camera is configured to link to your PC's camera in its settings)

    11) After opening Snap Camera, open Zoom (or whatever other software is going to link to Snap Camera). Make sure THAT program has "Snap Camera" set as ITS camera in its settings.

    12) You should be all up and going now, and every time you want to use Snap Camera all you have to do (after starting your computer for your session) is start Snap Camera, then start your other program. I assume it does not matter which order the programs are closed.

    (It all gets too hard after a while, doesn't it?)

     

     

     

     

    Comment actions Permalink
  • none of these solutions is working for me, with the exception of the ManyCam option. Installing ManyCam does indeed make Snap Camera work. Unfortunately its not a viable option as unless you buy a subscription to the software it puts a ManyCam watermark in the background. So a bit pointless really. Thanks everyone for trying. It seems to be a Lenovo issue, so best not bother with Snap Camera.

    Comment actions Permalink
  • Lenovo user here. Nothing worked without inserting a piece of software between the webcam and Snap Camera. I found Multicam unsuitable, so I used SplitCam instead: 

    1. install and start Splitcam, make sure you have video
    2. start Snap Camera, go to Settings and choose Splitcam Video Driver
    3. (optional) open Zoom, go to Video Settings and choose Snap Camera

    Works fine for me, but with some extra latency (expected), and high CPU usage (beware if you're on a laptop).

    Comment actions Permalink
  • Richard and Jerry,

     

    Did you try my solution posted today (6th May 2020)?

    Comment actions Permalink
  • @Chris: yes, I tried it, and it did not work for me. I tried everything in this thread. The only thing working on my Lenovo Yoga is to feed Snap Camera from something other than the built-in webcam directly. Such as, from the output of another software.

    Comment actions Permalink
  • @Chris yes I tried that but it didn't work. So I've newfound a solution. I've gone with the manycam solution. Ive found that if you install an older version of manycam the watermark can be removed. So I think I'll stick with that for now.

    Comment actions Permalink
  • If anyone is still having problems I found the solution from this comment section:

    IT REALLY WORKS

    I found a fix ! All you need to do is:

    1) Close Snap Camera, open your task manager (Ctrl+alt+delete).

    2) Once in Task Manager, scroll down to background process and look out for snap camera. Click on it and click on "End task''.

    3) Now re-open snap camera and you should see your camera again !

    Works for me in my HP laptop 15-db0xxx Windows 10

    Hope this helps.

    Saad El Bounjimi
     
    • April 15, 2020 @ 5:56 AM
    Comment actions Permalink
  • Try restarting the device and then open snap camera as the very first thing you open.

    Comment actions Permalink
  • Try restarting the device and then open snap camera as the very first thing you open.

    Comment actions Permalink
  • Thanks Saad El Bounjimi, I applied the fix and it worked.  I have a Dell Latitude, Windows 10 Pro.

    Comment actions Permalink
  • I've read everything here, reinstalled snap camera, updated drivers, checked security settings, updated Windows, and nothing worked. My only choice for selecting a camera in snap camera is "integrated camera" which is not an actual camera.

    Comment actions Permalink
  • I HAVE THE SOLUTION FOR THIS PROBLEM !!!

     

    1.  close the snap camera. Close aplications that can use the camera ( Chrome, Zoom,...)

    2. Press: control + alt + delete.

    3. Chose the last option: Task manager 

    4. Find Snap Chat and close its task.

    5. Now when you can use the snap chat as the camera as well

     

    I use snap camera all days. This solution really works.   ;)

    Comment actions Permalink
  • what can u do is just check u are using the camera in other site or not then u go to any other site like zoom etc

    Comment actions Permalink
  • I fix it by starting snap camera then opening task manager, finding snap camera in the list: right click > end task, then starting snap camera again.

    Comment actions Permalink
  • i have found solution. open your device manager. click on services in the top right of the tab. find 'Logi Facecam Service'. right click and stop the service. then  restart snap cam. hope it works. make sure it doesnt re open it's self like it did to mine. i cant find it now as it is off but you have to disable it

     

     

     

    Comment actions Permalink
  • I did it is working first restart your PC or computer and then uninstall and then install it will work

    Comment actions Permalink
  • I did it is working first restart your PC or computer and then uninstall and then install it will work

    Comment actions Permalink
  • ya encontré la solución para las computadoras HP solo tiene que ir a la barra de tareas dar click izquierdo y subir a la parte superior donde dice barra de herramientas y van a ver un casilla ( HP support assitent ) la desactivan.y ya esta solucionado 

    Comment actions Permalink
  • I'm also experiencing this issue. I can't seem to choose the resolution and it says "No available camera input" on the main screen. The task manager workaround isn't working for me. 

    I'm going to try with a middleman software between my webcam like ManyCam or SplitCam.


    Comment actions Permalink
  • I`ve tried everithing and did not workerd. I`m also a Lenovo user. Please if someone have a solution, help me.

    Comment actions Permalink
  • Update the snap camera to a latest version and install it. It works for me.

    Comment actions Permalink
  • SAME ISSUE!!! I tried uninstalling but it wont even let me do that!! I am on ASUS VivoBook 15. 

    Comment actions Permalink
  • I have problem.

    The solution that you all provide about ctrl+alt+delete is actually working at the first day

    This is the second day after i find out the solution, then the camera is not available again, I've tried the same thing again, but snapcamera is no longer in task manager, what do i do?

    Comment actions Permalink
  • It dosent work for me either. Let me try to close and re open the program. 

    Comment actions Permalink
  • I was using Snap Camera and I was a potato for my classmates cause I was in a break-out room. We were writing a play/story so I decided to not play around. I closed out the app and 1 hour later I came to this error, I tried fixing it but I don't know how.

    Comment actions Permalink
  • I was using Snap Camera and I was a potato for my classmates cause I was in a break-out room. We were writing a play/story so I decided to not play around. I closed out the app and 1 hour later I came to this error, I tried fixing it but I don't know how.

    Comment actions Permalink
  • I was using Snap Camera and I was a potato for my classmates cause I was in a break-out room. We were writing a play/story so I decided to not play around. I closed out the app and 1 hour later I came to this error, I tried fixing it but I don't know how.

    Comment actions Permalink
  • Same here. After rebooting my laptop, if I start Snap Camera it grabs the camera, then when I start Zoom I can choose Snap Camera as my video connection. I can switch to using the direct camera feed, but then Snap Camera shows this error, and will continues to do so when I try switching back again; the only way to get rid of it is to reboot the laptop again.

    Comment actions Permalink
  • Thanks for the information everyone!

    Do you mind sharing your information to help us debug this issue? If you can let us know what webcam they are using, and even better if you can share with us the log files!

    You can find the log files here: 

    ~/Library/Preferences/Snap/Snap\ Camera

    on mac

    or

    C:\Users\<username>\AppData\Local\Snap\Snap Camera

    on windows

     

    Thanks in advance!

    Jonathan 

     

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!