How to properly enable/disable with smile event

  • Hi,

    Can you please show us a GIF of what's happening so we can try to solve your problem with the bug :)

    Comment actions Permalink
  • Does the code look correct? It just isnt tracking the smile properly if you smile and close mouth twice the smile doesnt seem to trigger again on the second time or its delayed. Also if your head moves off camera filter it can activate mouth closed event. I can't attach a gif because this is a client project.

    Comment actions Permalink
  • Hi Josh

    Since people have different degrees of smiling, this makes it difficult to discern whether a user is smiling, or it is their neutral state. So, after a few seconds of smiling, the Lens will recalibrate and assume that it is the user's neutral state. This will make it difficult to re-trigger the event the next time. We're working on a better solution for this, and apologize for the inconvenience. 

    One thing to double check is that for the close event you are using mouth closed rather than "SmileFinishedEvent" .--I just want to make sure that is expected for you.

    For your second point, you mean that when your face disappears, "MouthClosedEvent" is sometimes triggered? Can you make a minimal version and share this issue? I haven't been able to reproduce this myself.

    Let me know if you need any clarification.

    Thanks,

    Jonathan

    Comment actions Permalink
  • I'm running into a similar issue where the smileEnded event gets triggered after 3 seconds regardless. Is there any way to know if the smileEnded event was triggered by the recalibration or by the camera?

     

    Comment actions Permalink
Have a comment?

Please sign in to leave a comment.

We're here to help! We just need a little bit of information...

What system are you using?

Have you downloaded the latest version of Lens Studio?

Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

Is this issue causing Lens Studio to crash?

What system do you run Lens Studio on?

Version

Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

    Attach a screenshot of the issue:

Name:

Email:

What is this most relevant to?

Please enter a brief description of your issue:

Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!