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What system are you using?
Have you downloaded the latest version of Lens Studio?
Is this issue causing Lens Studio to crash?
What system do you run Lens Studio on?
Follow the next steps to help us solve your issue:
Copy and paste this text into your TerminalCommand Window
open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
- Press ReturnEnter to run the command. The Lens Studio folder will automatically open
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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
it's possible! all you have to do is go to "pair your device" in the top right corner of lens studio
then, take a picture of the snapcode and you're connected!
the button will turn green and say "push lens to device", which will send it to the paired device for testing!
however, if you take a picture, nobody else will be able to access the lens by sliding up because it's still unpublished.
Appreciate you chiming in Emiliy however that is not what I was referring to. I was referring sending unpublished lenses to the PC Snap Camera software platform.
ok, gotcha. if you do want to test on your laptop and Snap Camera won't support it, you can always just change the preview image to webcam mode too
Thanks for the request, I will add it to the list.