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Thanks for submitting this issue.
Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Maybe it has something to do with our firewall, could someone tell me what I need to tell to the IT guys to allow?
Same thing happening to me
This was working fine yesterday
Now lens studio says "pushed via server"
No notification on device, no lens on device
Tested on wifi and mobile data
From Windows 10 Lens Studio 2.0.0.2 to iPhone 10 with latest Snapchat
Disconnected in Lens studio, restarted
Cleared cache in Snapchat
Logged in / logged out Snapchat
Reinstalled Snapchat
Finally installed lens studio on Mac, logged out of Snapchat, paired and tried pushing
No luck
Always same result "Lens pushed via server" with no notification or lens on the device
Attempted with a variety of the default template lenses
Hi Luis & Don,
Thank you for bringing this to our attention! It should be fixed now. Please let us know if you're still experiencing this issue.
Cheers,
Karolina
It happened to me too the other day.
Found that it worked if I tried pushing another lens though.
It took me a while - and a reinstall among other things - before I thought of trying that though.
Maybe this post can save someone else some time and sweat - even if I do feel a bit stupid for now thinking of testing on more than one lens.
I do not know exactly why it did not work on the first one though.
After exporting the parts and importing them into a fresh file - it worked just fine.