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shonuff74

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Snap Lens Network Member Lens Studio Team

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=6247aa311d3140a3b5131bd444165a73&metadata=01

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=627556eb46bb4b9c80fa15e094020c54&metadata=01

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=73ce508f263c4187b09bf9da9773933f&metadata=01

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=728c646108c94e9291a5e461b7107b19&metadata=01  

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=635225f19adc45ac8a3d4d68da89fb5f&metadata=01 

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=5b7d3c2feb494021bb969c4063d0e074&metadata=01 

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=31cba25061034eb481b88f70f2dbe951&metadata=01 

https://www.snapchat.com/unlock/?type=SNAPCODE&uuid=a3b89bc1698e438e862e02ee25853a83&metadata=01 

these are new lens iv made. share them thanks.

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We're here to help! We just need a little bit of information...

What system are you using?

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Please download the latest version of Lens Studio. If you still run into this issue, please come back and report it!

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Graphics

Follow the next steps to help us solve your issue:

  • Copy and paste this text into your TerminalCommand Window
    open ~/Library/Preferences/Snap/Lens\ Studio/ %LOCALAPPDATA%\Snap\Lens Studio Copy Text
  • Press ReturnEnter to run the command. The Lens Studio folder will automatically open
  • Prepare to upload your files: zip the "Log" Folder by right-clicking and choosing "compress."
    Locate the Log.txt file right above it.

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Thanks for submitting this issue.

Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.

Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!

Minimum Requirements

Operating System: Windows 10 (64 bit); MacOS 10.11+

Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher

We'll try to resolve this issue as soon as possible. Thanks for letting us know about it!

Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.

Happy creating!

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