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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
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Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
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Happy creating!
Hey Hitpatel,
First make sure you have the latest release of the Lens Studio then, you need to export the cutout object from the Cutout template.
Open the Cutout template form Lens Studio's home screen.
Then select the "CutoutController [EDIT_ME]" object and right click on it and select "Export Object".
Select where you want to save your object and hit save.
Then close the template and open the Marker With Snapcode template.
Drag and drop your exported object into Lens Studio's Objects panel.
Make sure to set the imported object as a child of the "MarkerWithSnapcodeController" object.
Then you can go ahead and delete the "MyScene [REPLACE_ME]" object. and also Occluder if you dont need it.
Now try to position and size and fix the rotation on "CutoutController [EDIT_ME]" object to the way that you want to.
NOTE:
If your object is not rotating make sure select the "CutoutController [EDIT_ME]" object and then in the inspector panel, uncheck the "Look At Camera"
Also you can disable the WorldObjectController script if you dont want to move your object.
Now you should have a cutout on the marker. If you want to have two you can easily duplicate the "CutoutController [EDIT_ME]" object to have two cutout in your scene.
Finally you can follow amazing guide by Jonathan here to learn how to make things change on tap:
https://support.lensstudio.com/hc/en-us/community/posts/115020451643-Make-Things-Change-on-Tap
Best,
Amir.