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Unfortunately, it's likely due to the operating system or hardware you're using – since they don't meet the system requirements for Lens Studio.
Still, we hear you loud and clear, and are logging the issue in case there's ever a workaround we can provide!
Minimum Requirements
Operating System: Windows 10 (64 bit); MacOS 10.11+
Hardware: Minimum of Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz with 4 GB RAM; Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450 or better; screen resolution of 1280x768 or higher
Keep an eye out for a followup email from us. We may have a couple more questions for you, or we might already have a solution to offer.
Happy creating!
Does this use GPS to track if the user is close to the building? I tried the Eiffel Tower in Las Vegas and it didn't work.
Cannot find a good video tutorial on how to create these. I have a 3d model ready to go but im having to figure it out all on my own.
Hey allChuckdup,
As stated in the Landmarker template's guide, the Lens requires users to be at the Landmarker's physical location to unlock the experience so you won't be able to unlock any experiences at this time unless you are next to the supported landmarks.
And at this time Dominique, it is not possible to create your own Landmarker location, but rather only use the current five locations. If you're interested in creating Lenses for a specific location though, please let us know here.
Thanks,
Kaitlyn
Do you have an ETA on when you all will open this up and allow users to create them without having to submit a request?
Hey Dominique,
We don't have a specific time set for when users will be able to create their own Landmarkers, but we highly encourage you to continue adding your most desired locations to this list.
Thanks,
Kaitlyn
Thank you for this clarification
I like the concept of lens studio 3.0
Interesting!
Very cool!
Hello Kaitlyn Benitez-Strine,
"We don't have a specific time set for when users will be able to create their own Landmarkers, but we highly encourage you to continue adding your most desired locations to this list." https://support.lensstudio.snapchat.com/hc/en-us/community/posts/360043276011/comments/360006225812
Is this still true to this day or can we add custom locations with our own 3d model?
Please do let me know. I am going to pitch to a client.
Thanks.
كيف ب الامكان تصميم مثل هذه العدسة
https://lens.snapchat.com/ba6aea28e4384b62b506d61a79e18988?share_id=Uo74TvX-UJw&locale=ar-SA
Hey Ibby Glimpse,
Custom Landmarkers are still not currently available in the public version of Lens Studio. It was announced at Lens Fest, but still not possible quite yet.
Best,
Kaitlyn
Hi @...
Since sooo many users we have here in Saudi Arabia, me as a creator, I would love to have Kingdom Centere landmark, I guess we can make a lot of cool ideas around it: